
GREAT SERVICE!!! OCR was fast, responsive, and professional when I had a problem. They came out to my business, resolved the issue quickly, and explained everything that they did as they did it. I could not have asked for better service and would highly recommend them to friends, family, and associates.
Date of Posting: 16 February 2011
Posted By: William Wilson
Arlington, TX
www.breckwell.com
Great and reliable service. OCR called me for reminders of our scheduled appointment and sent me emails. They tried the least expensive repair options first, then worked their way to more complicated issues which naturally did cost more.
I appreciated that they tried the other possible remedies first. Being female, we sometimes get "the wool pulled over our eyes", but I truly felt this company was very honest and up front the whole time. When they came to my house, no time was wasted at trying to fix the problem or upon return when a whole new computer had to be purchased. They gave me options of what to purchase from least expensive to most expensive without trying to "push" any of them. When I asked for honest advice, I feel it was given.
They kept checking up on me to see if my new computer I ordered had come in so I could get back in business with my computer a.s.a.p. My girls are thrilled we are up and running again so they can download tunes to their phones, but I appreciate the fact they can do their school projects, no longer using it as an excuse to put off the assignment.
Date of Posting: 25 January 2011
Posted By: Susan Peer
I am extremely pleased with the entire process in dealing with this company. I had options to utilize less expensive avenues but I am so glad I choose to spend a little bit more. My call was well received and process explained vs others that say "yea I can fix it." I received communication when a service tech was on the way to pick up computer, received an email notice that it had arrived to the lab for review, received a call the following day with an update, received an email announcement later that my computer service had been completed, received a phone call to schedule delivery. And then check this out...I later receive an email receipt describing the transaction and form of payment made. WOW!!!
If your computer is valuable to you, DO NOT HESITATE to use ONSITE COMPUTER.
Date of Posting: 11 November 2010
Posted By: John Lopez
Global Business Manager, DFW Area, Texas
www.lonza.com
Onsite Computer Repair has allowed me to concentrate much more on our main business. They address problems and needs in a very punctual, noninvasive manner that keeps everything going. System problems no longer bottleneck at me, and we are all free to do what we do best.
Date of Posting: 21 September 2010
Posted By: Kenneth Lee
Owner, Physiatry Reimbursement Specialists, Inc., Fort Worth, TX
www.prsinc.com
I had an extremely complicated flash chat to install on my social network site, and fortunately I found Onsite Computer's site through a Google search. To say I'm pleased would be an understatement. They installed my chat room in a professional manner as I watched, and I would highly recommend their company to any one who needs computer help.
Date of Posting: 20 August 2010
Posted By: Don Aitro
Retired Air Force, Forth Worth, 76179
http://grou.ps/strokechat/home
I would like to say that dealing with On Site Computers is a great experience for anyone. You get first class customer service from the time you first meet the technician all the way through the entire process. At Tuscan Executive Suites we have made On Site our number one go to person for IT and support. They get things done in a timely manner and will answer any questions that you may have. If you haven't tried them yet, give them a try because you will never go back to another company.
Date of Posting: 18 August 2010
Posted By: Josh Boop
Owner, Mansfield, TX
www.tuscanexecutivesuites.com
I was very impressed with the service and the pricing is unbeatable. I am completely satisfied with all the work Onsite Computer performed. Jeffery Sneed was friendly, courteous and exceeded all expectations. Would definitely recommend to anyone needing computer services. Thank You Onsite Computer!
Date of Posting: 18 August 2010
Posted By: Carlos Cuellar
Satisfied Customer, Dallas 75209
Customer service and satisfaction oriented. Prompt, friendly,competent.Will use and recommend OCR anytime.
Date of Posting: 04 September 2009
Posted By: Harper Cooper
Home Owner, Arlington, TX
OCR created my website and worked closely with me during the entire process.I highly reccomend them and their services. If you need a website, these are the guys to use!
Date of Posting: 18 August 2009
Posted By: Daniel Barrett
Owner @ Barrett EDS, Arlington, TX
Top qualities: Great Results, Expert, Good Value
Excellent service and very professional. Very knowlegable and does it right the first time!
Date of Posting: 28 June 2009
Posted By: Don Cleveland
Director, Industrial Hygienist @ BNSF Railway, Haslet, TX
www.bnsf.com
The level of service we have enjoyed from Onsite Computer Repair has far exceeded our expectations. Jeffery Sneed has proven punctual, competent, and trustworthy. We consider ourselves fortunate to have Jeff on our team and recommend him and his company at every opportunity.
Date of Posting: 11 February 2007
Posted By: Steven Jobe
President Wycliff Partners, Ltd., Southlake, TX


Submit Feedback


